PRIVACY POLICY

Last updated September 02, 2023

This privacy notice for The Shine Store ("'we', 'us’, or 'our’), describes how and why we might

collect, store, use, and/or share (‘process’) your information when you use our services

(‘Services’), such as when you:

. Visit our website at https://theshinestore.in, or any website of ours that links to this

privacy notice

. Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy

rights and choices. If you do not agree with our policies and practices, please do not use our

Services. If you still have any questions or concems, please contact us at

info@theshinestore.in

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more

details about any of these topics by clicking the link following each key point or by

using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services,

we may process personal information depending on how you interact with us and the Services,

the choices you make, and the products and features you use. Learn more about personal

information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal

information.

Do we receive any information from third parties? We do not receive any information from

third parties.

How do we process your information? We process your information to provide, improve,

and administer our Services, communicate with you, for security and fraud prevention, and to

comply with law. We may also process your information for other purposes with your consent.

We process your information only when we have a valid legal reason to do so. Learn more

about how we process your information.

In what situations and with which parties do we share personal information? We may

share information in specific situations and with specific third parties. Learn more about when

and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes

and procedures in place to protect your personal information. However, no electronic

transmission over the internet or information storage technology can be guaranteed to be

100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other

unauthorised third parties will not be able to defeat our security and improperly collect, access,

steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable

privacy law may mean you have certain rights regarding your personal information. Learn

more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting

a data subject access request, or by contacting us. We will consider and act upon any request

in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy

notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide fo us.

We collect personal information that you voluntarily provide to us when you express an interest

in obtaining information about us or our products and Services, when you participate in

activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on

the context of your interactions with us and the Services, the choices you make, and the

products and features you use. The personal information we collect may include the following:

. names

. phone numbers

. email addresses

' billing addresses

. debit/credit card numbers

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make

purchases, such as your payment instrument number, and the security code associated with

your payment instrument. All payment data is stored by Razorpay. You may find their privacy

notice link(s) here: https:/frazorpay.com/privacy/.

All personal information that you provide to us must be true, complete, and accurate, and you

must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services,

communicate with you, for security and fraud prevention, and to comply with law. We may also

process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you

interact with our Services, including:

. To deliver and facilitate delivery of services to the user. We may process your

information to provide you with the requested service.

To fulfil and manage your orders. We may process your information to fulfil and

manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications. We may process your information if you

choose to use any of our offerings that allow for communication with another user.

To request feedback. Ve may process your information when necessary to request

feedback and to contact you about your use of our Services.

To evaluate and improve our Services, products, marketing, and your experience.

We may process your information when we believe it is necessary to identify usage

trends, determine the effectiveness of our promotional campaigns, and to evaluate and

improve our Services, products, marketing, and your experience.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL

INFORMATION?

In Short: We may share information in specific situations described in this section and/or with

the following third parties.

We may need to share your personal information in the following situations:

. Business Transfers. We may share or transfer your information in connection with, or

during negotiations of, any merger, sale of company assets, financing, or acquisition of

all or a portion of our business to another company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in

this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set

out in this privacy notice, unless a longer retention period is required or permitted by law (such

as tax, accounting, or other legal requirements). No purpose in this notice will require us

keeping your personal information for longer than 6 months.

When we have no ongoing legitimate business need to process your personal information, we

will either delete or anonymise such information. or, if this is not possible (for example,

because your personal information has been stored in backup archives), then we will securely

stare your personal information and isolate it from any further processing until deletion is

possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and

technical security measures.

We have implemented appropriate and reasonable technical and organisational security

measures designed to protect the security of any personal information we process. However,

despite our safeguards and efforts to secure your information, no electronic transmission over

the Intemet or information storage technology can be guaranteed to be 100% secure, 50 we

cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties

will not be able to defeat our security and improperly collect, access, steal, or modify your

information. Although we will do our best to protect your personal information, transmission of

personal information to and from our Services is at your own risk. You should only access the

Services within a secure environment.

6. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or ferminate your account at any time.

Withdrawing your consent: If we are relying on your consent to process your personal

information, which may be express and/or implied consent depending on the applicable law,

you have the right to withdraw your consent at any time. You can withdraw your consent at any

time by contacting us by using the contact details provided in the section 'HOW CAN YOU

CONTACT US ABOUT THIS NOTICE? below.

However, please note that this will not affect the lawfulness of the processing before its

withdrawal nor, when applicable law allows, will it affect the processing of your personal

information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our

marketing and promotional communications at any time by clicking on the unsubscribe link in

the emails that we send, or by contacting us using the details provided in the section 'HOW

CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the

marketing lists. However, we may still communicate with you — for example, to send you

senvice-related messages that are necessary for the administration and use of your account, to

respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at

support@theshinestore.in.

7. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-

Not-Track ('DNT'} feature or setting you can activate to signal your privacy preference not to

have data about your online browsing activities monitored and collected. At this stage no

uniform technology standard for recognising and implementing DNT signals has been

finalised. As such, we do not currently respond to DNT browser signals or any other

mechanism that automatically communicates your choice not to be tracked online. Ifa

standard for online tracking is adopted that we must follow in the future, we will inform you

about that practice in a revised version of this privacy notice.

8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY

RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding

access to your personal information.

California Civil Code Section 1798.83, also known as the 'Shine The Light’ law, permits our

users who are California residents to request and obtain from us, once a year and free of

charge, information about categories of personal information (if any) we disclosed to third

parties for direct marketing purposes and the names and addresses of all third parties with

which we shared personal information in the immediately preceding calendar year. If you are a

California resident and would like to make such a request, please submit your request in

writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with

Services, you have the right to request removal of unwanted data that you publicly post on the

Services. To request removal of such data, please contact us using the contact information

provided below and include the email address associated with your account and a statement

that you reside in California. We will make sure the data is not publicly displayed on the

Services, but please be aware that the data may not be completely or comprehensively

removed from all our systems (e.g. backups, etc.).

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will updatfe this notice as necessary fo stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by

an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you either by prominently

posting a notice of such changes or by direcily sending you a notification. We encourage you

to review this privacy notice frequently to be informed of how we are protecting your

information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at ar

contact us by post at:

The Shine Store

G-157/5 Panchsheel

Fridabad

Fridabad, India (+91) 121003

India

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA

WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the

personal information we collect from you, change that information, or delete it. To request to

review, update, or delete your personal information, please fill out and submit a data subject

access request.

info@theshinestore.in