RETURN POLICY

Last updated September 02, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any

reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags

and labels attached

RETURN PROCESS

To return an item, please email customer service at info@theshinestore.in to obtain a Return Merchandise Authorisation (RMA) number. After

receiving a RMA number, place the item securely in its original packaging and Product with original packging , then mail your return to the following

address

The Shine Store

Attn: Returns

RMA #

G-157/5 Panchsheel Part - 2

Faridabad, Haryana 121003

India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of

your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card

company. We will notify you by email when your return has been processed

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange

Please Note

. Sale items are FINAL SALE and cannot be returned.

. Return allowed only if product damaged during transportation or miss match product.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@theshinestore.in